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Digital Strategy
Digital Experience (B2B & B2C)
Digital Strategy
Position the enterprise to win in the digital future with a strategic, clear path to value creation. Learn more...
Digitization
Digital Experience (B2B & B2C)
Digital Strategy
Leverage digital technology to optimize and improve established operations & products and introduce innovative new digital offerings.
Digital Experience (B2B & B2C)
Digital Experience (B2B & B2C)
Digital Experience (B2B & B2C)
Increase revenue and growth by elevating the customer experience.
Digital Hub
Advanced Analytics, Artificial Intelligence, & Automation
Digital Experience (B2B & B2C)
Create a lasting advantage in the digital space by centralizing digital development, skills, and operations in a Digital Hub.
Advanced Analytics, Artificial Intelligence, & Automation
Advanced Analytics, Artificial Intelligence, & Automation
Advanced Analytics, Artificial Intelligence, & Automation
Transform the business by combining the best of human talent with technological power.
Digital Enablers
Advanced Analytics, Artificial Intelligence, & Automation
Advanced Analytics, Artificial Intelligence, & Automation
Leverage The Cloud to enable robust Digital solutions. Learn more...
Integrate with Enterprise Applications for seamless Digital solutions. Learn more...
Digital Strategy
Position the enterprise to win in the digital future with a strategic, clear path to value creation
There are many choices and decisions to be made when determining what your organization’s digital transformation will look like. We’ll work with you to move beyond a list of digital priorities and projects to a value-based digital strategy that will position the business to succeed.
This includes a deep analysis on the economics of your organization’s business model, industry, and supply & demand to answer key questions and identify a clear roadmap to digital transformation:
- How will the economics of the business model change in the future? Where is disruption likely to occur?
- What areas of the business model are most threatened by digitization?
- What are the organization’s most valuable customer journeys?
- What existing offerings can someone else offer, bundled with my customer’s existing services?
- What existing products and operations should be digitized to create customer value? Which should be abandoned?
- What digital products and services are missing from the organization’s current portfolio?
- How can the organization disrupt the economics of other businesses?
Digital Experience (B2B & B2C)
Increase revenue and growth by elevating the customer experience
Stay ahead of rising customer expectations and provide a seamless, differentiated customer experience by leveraging digital technology to individualize services, personalize products, improve established processes, and introduce better and newer ways of interacting with customers along the end-to-end customer journey. B2B customers are developing the same high expectations as B2C consumers, and it’s just as critical to provide an elevated experience.
We’ll show you how to leverage advanced analytics and smart digital technologies to reimagine customer interactions, predict and fulfill customer demands with global efficiency, integrate the physical and digital realm for outstanding omnichannel experiences, optimize for synergetic supply chains, and scale to reach a limitless customer base.
Digital Hub
Create a lasting advantage in the digital space by centralizing digital development, skills, and operations in a Digital Hub
To stay ahead in a complex digital environment, organizations are finding increased customer value creation and reduced risk by centralizing digital talent and operations in a dedicated Digital Hub that can respond and scale solutions rapidly. The Digital Hub is responsible for architecting and leading the digital path of the enterprise, including:
- Diagnosing customer’s needs and adapting the customer journey
- Reading, interpreting, and quickly reacting to market signals
- Assembling the right technology solutions
- Enabling rapid prototyping and scaled deployment with a “fail fast” mentality
- Overseeing portfolio of digital projects and identifying synergies
We’ll work with your organization to stand up your Digital Hub from designing the right leadership and team structure, identifying the best talent in-house and through hiring, identifying the metrics & KPI’s required to gauge market changes and product success, updating and implementing all processes needed to deploy & scale innovation, building a culture of adaptability, to aligning internal and external stakeholders on the new Digital Hub.
Expertise
Kim Wagie, Sr. Partner – Digital Transformation & IT
Kim is a Senior Partner with Verigility and leads the Information Technology & Digital practice. She brings more than 20 years of experience from both the business and technology perspective to build agile and high-performing teams to support business operations, while utilizing and optimizing technology solutions. Kim is an accomplished Organizational Leader and Business Partner with expertise in operations, technology, and team leadership for Insurance, Finance, Health Care and Utilities industries. She knows how to apply technology to transform and simplify business processes while delivering bottom line measurable benefits and maximize corporate potential through innovative business process changes & technology, cost containment, client-focused product development, quality control, and outstanding customer care.
Prior to Verigility, Kim was the Director of Digital Transformation with Arizona Public Service, where she held various roles with a focus on Technology Strategy, Digital Technologies, Enterprise Data Management & Governance, Product Development, Process Improvement, and Operational Efficiencies. Kim has led many technology initiatives and implementations throughout her career for large domestic and international companies. Kim’s strengths include:
- Transformation and Innovation Initiatives / Programs
- Strategic Planning and Development
- Business and Operations Optimization
- Customer Centricity
- New product development and Lifecycle Management
- Systems Modernization, Integration and Digital
- Enterprise Data Management & Governance
- Business and IT Partnership
- Acquisition and Integration
- Cross-Functional Leadership
- Global and US Experience